Policies

Business Hours: Monday - Friday 9 am - 5 pm, weekends are reserved for shop days + special events.

Custom Orders: Please contact us at hardwoodandhomellc@gmail.com and let us know what you are looking for.  Someone will reach out in 1-2 business days to discuss your vision.

Lead Time: Depending upon the scope of the project, our typical lead time is 2-3 weeks.  However, custom pieces can take much longer.  We will do our best to give you an accurate estimate of our lead time, but please remember that everything we offer is made by hand and that takes time.

Returns + Cancellations: If you are having an issue with the product or design package you purchased, please reach out to us at hardwoodandhomellc@gmail.com so we can help resolve the issue.